Tax Services Process
Online and Remote
The Flexibility You Need
Tax Service Process Work Flow
We Review Your Information, Prepare and Efile Your Tax Returns
Tax Prep Made Easy!
Options to accommodate your busy schedule
24 hour online scheduling
Make payments online
Submit intake forms and other document online
Client Collaboration and document portal app
AREA OF SERVICES
More About Our Process
APPOINTMENTS THROUGH ONLINE BOOKING ARE FOR CLIENTS AND PROSPECTIVE CLIENTS ONLY.
Appointments can be made online by clicking here. All appointments are conducted virtually. In person consults are scheduled on a limited basis!
New and existing clients must submit information via this Online Client Intake Form. We must verify all information is current, valid and not expired, including IDs (photo id, social security card(s), birth certificates).
For proper documentation management, audit purposes, security and protection of your personal information, we require all clients to use the Taxes To Go app. This is your online portal to upload documents, e-sign documents and collaborate with your tax consultant. For Android users, download the app from the Google Play Store. For iPhone users, download the app from the Apple App Store. For information on how to use the app, click here.
Once you download the Tax To Go app, you should follow these steps:
Create an account and login
Follow the prompts to enter information, documents and take selfie
Contact your tax consultant and provide the the five digit code
Message with your tax consultant, as needed
Track status under "Status" tab
Once you log back in, click on camera icon under "Chat" tab to scan additional documents
We DO NOT accept physical copies!
For questions regarding our processes, feel free to call us at 216-282-7534 or email us at firstname.lastname@example.org.
We DO NOT prepare returns while you wait. Most 1040's and small business returns have about a 1 week or 5 business day turn around depending on the complexity of the return. We have a preparation and review process that allows us to assess and consider your unique tax situation, determine what may be missing and request additional information if needed.
How our fees work:: We value our client’s trust and believe in the principle of truth in advertising. Unlike many firms we do not charge by the hour or by the form. We provided upfront pricing which means you will know and agree to our fee prior to us beginning any work or you making any commitment.
Click here to see our fee schedule.
We ask for 50% of the fee prior to beginning any work and the balance when we provided you with a draft prior to submission. If you do not have the funds to pay in advance, NO PROBLEM! Our fees can be deducted from your refund.
We do offer tax refund advance loans up to $2,500 for those who qualify!
Once we have all or at least all material information required to prepare the return or project we determine our fee based on your unique tax. This comes down to the time it will take us to prepare, review and finalize the return or project based on the complexity of the services needed.
The forms necessary to complete your tax return may vary from year to year as your situation changes. For that reason, final pricing is always subject to a client’s individual situation and the complexity of their return.
Payments can be made online via PayPal!
To prepare for your tax appointment (if applicable): Please visit review and or download this small business worksheet. The checklists will assist you in gathering and providing all the information needed to prepare your tax return. Click here for information regarding proper tax records.
All Clients must review and sign the MOU and Terms and Conditions by providing esignature via the Client Intake Form.
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